Emergency Service Fee (M – F, 8 AM – 4 PM) – 4 Hours (Commercial)

When your business experiences a critical maintenance issue, our Emergency Service Fee ensures that a qualified technician is dispatched promptly to assess the situation. This fee applies to emergency service calls received Monday through Friday between 8:00 AM and 4:00 PM, with a guaranteed 4-hour response time from the moment the request is accepted.

This service fee helps cover essential operational costs, including technician travel, fuel, insurance, and administrative overhead, ensuring we deliver responsive and professional support when you need it most.

Critical Emergency Service Fee (M - F, 4 PM - 8 PM) - 2 Hours (Commercial)

This service fee applies whenever a technician is dispatched to your business for critical priority emergency service call. We offer a 2 hour response. This fee helps cover the technician’s time, travel expenses, fuel costs, insurance, and other essential operational expenses required to deliver high-quality service. It includes travel and up to one hour for diagnosing the issue but does not cover any repairs.

Critical Emergency Service Fee (M - F, 8 AM - 4 PM) - 2 Hours (Commercial)

This service fee applies whenever a technician is dispatched to your business for critical priority emergency service call. We offer a 2 hour response. This fee helps cover the technician’s time, travel expenses, fuel costs, insurance, and other essential operational expenses required to deliver high-quality service. It includes travel and up to one hour for diagnosing the issue but does not cover any repairs.

Weekend After-hours Emergency Service Fee (After 8 PM) - 4 Hours (Commercial)

This service fee applies whenever a technician is dispatched to your home or business for an after-hours weekend emergency service call received after 8:00 PM on a Saturday or Sunday. We offer 4 hour response from the time the request is accepted. This fee helps cover the technician’s time, travel expenses, fuel costs, insurance, and other essential operational expenses required to deliver high-quality service. It includes travel and up to one hour for diagnosing the issue but does not cover any repairs.

Weekend After-hours Emergency Service Fee (3 PM - 8 PM) - 4 Hours

This service fee applies whenever a technician is dispatched to your home or business for an after-hours weekend emergency service call received between 3:00 PM - 8:00 PM on a Saturday or Sunday. We offer 4 hour response from the time the request is accepted. This fee helps cover the technician’s time, travel expenses, fuel costs, insurance, and other essential operational expenses required to deliver high-quality service. It includes travel and up to one hour for diagnosing the issue but does not cover any repairs.

Emergency Service Fee (Weekend 8 AM - 3 PM) - 4 Hours (Commercial)

This service fee applies whenever a technician is dispatched to your business for an emergency service call received between 8:00 AM and 3:00 PM on a Saturday or Sunday. We offer 4 hour response from the time the request is accepted. This fee helps cover the technician’s time, travel expenses, fuel costs, insurance, and other essential operational expenses required to deliver high-quality service. It includes travel and up to one hour for diagnosing the issue but does not cover any repairs.

After Hours Emergency Service Fee (M - F, After 8 PM) - 4 Hours

This service fee applies whenever a technician is dispatched to your home or business for an emergency after-hours service call received after 8:00 PM. We offer 4 hour response from the time the request is accepted. This fee helps cover the technician’s time, travel expenses, fuel costs, insurance, and other essential operational expenses required to deliver high-quality service. It includes travel and up to one hour for diagnosing the issue but does not cover any repairs.

After Hours Emergency Service Fee (M - F, 4 PM - 8 PM) - 4 Hours

This service fee applies whenever a technician is dispatched to your home or business for an emergency after-hours service call. We offer 4 hour response from the time the request is accepted. This fee helps cover the technician’s time, travel expenses, fuel costs, insurance, and other essential operational expenses required to deliver high-quality service. It includes travel and up to one hour for diagnosing the issue but does not cover any repairs.

Residential Same-Day Emergency Service Call Fee

This service fee applies when a technician is dispatched to your home for a same-day emergency request during regular business hours (Monday – Friday, 8:00 AM – 4:00 PM). It covers the cost of the technician's time, travel, and a basic visual inspection to help identify the issue. If additional work is required to properly diagnose the issue, it will be discussed and quoted before proceeding.

We’re committed to transparency and delivering dependable service when you need it most.

 

Standard Service Fee

This fee is applied when a technician is dispatched to your home or business for a service visit. It helps cover essential costs such as the technician’s time, travel, fuel, insurance, and other operational expenses required to deliver reliable, high-quality service. The service call fee is typically charged once per visit and will be credited toward the total cost if you choose to proceed with the recommended work.